Shipments and returns

Your pack shipment 

The Products purchased from quanghao website will be send as soon as the payment was cleared, within 2-5 working days depending on the availability by default with Viet Nam Post or SZ Post carrier. The shipping ussually takes between 10-20 days, depending on the desstination. Countries like USA, UK, AU, CA, receive the package faster, while for countries like middle-east or Africa may take a little longer. By default, an on-line tracking number can be provided which can be monitored only in the carrier system logged-in with our account. For more informations about the shippment status you can contact us. On request we can provide other shipping methods, or other carriers, such as DHL, TNT, UPS, EMS, FedEx. For countries like Germany, Italy, Russia, we strongly recommend to upgrade the shipping to DHL or EMS. The price difference will be confirmed before or after placing the order, by mail. Declining to do this, will void any responsability if the package is not received on time, lost by the carrier or kept at customs. All the complete assembled boards purchased from Quanghao have 3 months warraty from the date of purchasing. In case of malfunction, the product must be sent back, we will evaluate the condition and the cause of damage, and we will repair or change, depending on the situation. If the product was damaged by itself and not because neglijence, intentionally or improper usage, it will be no charge for repair or replace, just for shipping. The shipping cost back and forth will be supported by the customer. If the product need to be repaired after warrany, we can do that, without charging the labor cost, just the price of the parts, and the shipping. PURCHASING THE PRODUCST FROM Quanghao MEANS THAT YOU ARE FULLY AWARE AND AGREE WITH THIS CONDITIONS

 


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